Privacy Policy
Last updated: September 5, 2025
Your privacy is important to us. This Privacy Policy explains how Skellup collects, uses, and protects your personal information when you use our video content creation platform.
1. Information We Collect
1.1 Personal Information
When you register on our platform, we collect:
- Full name and contact information (email, phone number)
- Professional details (occupation, experience level, portfolio)
- Account registration (username and encrypted password)
- Social media profiles and verification information
1.2 Automatically Collected Information
We automatically collect certain information when you use our platform:
- IP address and browser information
- Device information and operating system
- Usage patterns and application interactions
- Location information (when permitted)
2. How We Use Your Information
We use your personal information for the following purposes:
- Account Management: Create and maintain your Skellup profile
- Platform Services: Provide access to content creation features
- Communication: Send important updates and notifications
- Support: Respond to inquiries and provide customer support
- Compliance: Meet legal and regulatory requirements
- Improvement: Analyze usage patterns to enhance our services
3. Information Sharing and Disclosure
3.1 We Do Not Sell Personal Information
We do not sell, trade, or rent your personal information to third parties.
3.2 Limited Sharing
We may share your information only in the following circumstances:
- Service Providers: With trusted partners who help us operate our platform
- Legal Requirements: When required by law or legal processes
- Safety: To protect the rights, property, or safety of users
- Consent: When you explicitly consent to sharing
4. Data Security
We implement appropriate security measures to protect your personal information:
- Encryption of sensitive data in transit and at rest
- Access controls and authentication mechanisms
- Regular security assessments and audits
- Staff training on data protection best practices
However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you close your account, we will delete or anonymize your personal information, except where retention is required by law.
6. Your Rights
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Objection: Object to the processing of your personal information
- Restriction: Request restriction of processing
7. Cookies and Tracking
Our platform uses cookies and similar technologies to:
- Enhance your login session
- Remember your preferences
- Analyze platform usage
- Improve user experience
You can control cookie settings through your browser preferences.
8. Third-Party Services
Our platform may contain links to third-party websites or integrate with external services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
9. Children's Privacy
Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will take steps to remove this information.
10. International Data Transfers
Your information may be transferred to and processed in countries outside of Malaysia. We ensure appropriate safeguards are in place to protect your information during such transfers.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the platform after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: [email protected]
Phone: +60 11-2909 0299
Website: www.skellup.com
Location: Selangor, Malaysia
13. Compliance
This Privacy Policy is designed to comply with applicable data protection laws, including the Personal Data Protection Act (PDPA) of Malaysia and other relevant regulations.